HOW CAN WE HELP?

Search our frequently asked questions.

 

You can download our data through our website.

There are Datasheet, Hardware Guide, User Manual.

Also, there are some information which you can check from our website:

Description,Fearture,Standard

 

* If you can’t find an answer to your question here, please feel free to contact us at [email protected].

 

You can consider purchasing our antennas and cables as additional accessories.

  1. Coaxial Cable USD$1.68 1.13 diameter SMA RP IPEX Pigtail 1130150131X080R
  1. Antenna

(1) Wi-Fi Antenna Dipole dual bands USD$1.382.74, 5GHz 3dBi 108m PN:ANTSDUAL02F01000

(2) Wi-Fi Antenna Dipole dual bands USD$1.98 2.4, 5GHz  5dBi 195mm PN: ANTS245005002M01

and you can just transfer money to our PayPal account. Thank you.

PayPal account:

[email protected]

 

* If you can’t find an answer to your question here, please feel free to contact us at [email protected].

 

The prices on the website are the same as those in the quotation. We recommend placing the order directly online as it reduces manual processing and expedites the shipping process.

 

* If you can’t find an answer to your question here, please feel free to contact us at [email protected].

 

There is a discount available for bulk purchases starting from a minimum of one hundred units.

Our website also does some special discount. You can just to purchase on website,

If You still have other questions, you can also contact our sales,please mail to [email protected].

 

NTD quotes is include technical support.

* If you can’t find an answer to your question here, please feel free to contact us at [email protected].

 

  1. We will arrange the shipment after receiving the payment.
  2. The lead time starts counting from the date of payment received.
  3. The following are estimated reference times, and actual delivery times may vary slightly.

Delivery time will be: (when in stock)

1~99 units: about 1 week

 100~499 units: about 2 weeks

 500~999 units: about 2 months

over 1000 units: about 3 months

  1. Shipping is based on the current status of the items

* If you have any further questions or concerns, please feel free to contact us sales, at [email protected]. Thank you.

 

There could be 3 possible reasons:

  1. We process orders in the sequence they are received, and the delay in shipping might be due to a high volume of orders.
  2. It’s possible that you haven’t completed the payment process. Please confirm if the payment has
  3. been successfully made.
  4. Our bank holidays:
    • 2023 year: 9/29th ~10/1st. 10/7th ~10/10th
    • 2024 year: 2/8th -2/14 th, 2/28 th, 4/4 th -4/7 th, 5/1 th, 6/8 th -6/10 th, 9/17 th, 10/10 th

* If you have any further questions or concerns, please feel free to contact us sales, at [email protected]. Thank you.

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